Privacy Policy

Eye See Tour ("we", "us", "our") is a travel experience platform based in Nairobi, Kenya, connecting travelers with authentic experiences, destinations, and local guides across Kenya. This policy explains what personal information we collect, why we collect it, and how we handle it.

1. Information We Collect

When you use our Journey Builder form or contact us directly, we may collect:

• Your name, email address, and phone or WhatsApp number
• Your country of origin
• Your travel interests, preferred dates, trip duration, group size, and budget range
• Any additional details you choose to share in your message to us
• Basic technical information such as your IP address, collected automatically for security purposes

We do not collect payment information through this website. Eye See Tour currently operates as an inquiry and journey-planning platform rather than a direct booking or payment system.

2. How We Use Your Information

We use the information you provide to respond to your inquiry, prepare a personalized journey proposal, communicate with you about your request, and maintain internal records for quality and follow-up. We do not sell, rent, or trade your personal information to third parties.

3. Who Can Access Your Information

Your information is accessible only to Eye See Tour's travel advisory team. We may share limited details with a trusted local partner — such as a specific guide, lodge, or transport provider — only where necessary to fulfil a request you have specifically asked about.

4. How Long We Keep Your Information

We retain inquiry records for as long as reasonably necessary to respond to your request and maintain business records, after which they may be archived or deleted.

5. Your Rights

You may ask us at any time to provide a copy of the personal information we hold about you, correct inaccurate information, or delete your information from our records. To make a request, email us at hello@eyeseetour.com.

6. Cookies

Our website uses limited functional cookies necessary for the site to work correctly. We do not currently use advertising or third-party tracking cookies. See our Cookie Policy for details.

7. Governing Law

This policy is governed by the laws of Kenya, including the Data Protection Act, 2019. If you are visiting from outside Kenya, additional local data protection laws may also apply to how your information is handled.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

Questions about this policy or your personal data can be sent to hello@eyeseetour.com.